Customer Service Representatives are available Monday through Friday, 8:30 AM to 6:30 PM EST.  If your call is received during non-business hours, you will have the option to leave a voicemail message for a return phone call the next business day.  You can also submit your question to us at any time via email; to do so, please select the link below.

Retirement Account

800-530-1272 (toll-free)

315-735-5670

Email

Flex Account

800-856-1816 (toll-free)

713-939-5858

Email